Manhattan Home Design, a furniture firm focusing on mid-century modern and contemporary pieces, positions itself as a provider of "affordable luxury." The firm uses a curated collection of furniture, consisting of renowned recreations and original designs, aiming to bring top quality, stylish pieces to a large audience.
Brand Philosophy and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to provide functional and trendy furniture that forms the method people live. Polak, a previous corporate legal representative that acquired Manhattan Home Design in Might 2024, brings a focus on customer-centric solution and high quality. The firm's directory consists of popular products like the Mario Bellini Couch and the Ducaroy Sofa, usually made with high-end materials such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive look at Manhattan Home Design Reviews from both the firm's internet site and independent evaluation platforms discloses a combined image. The Sitejabber web site offers a especially telling point of view, with an general score of 2.6 out of 5 stars, recommending a pattern of client dissatisfaction.
Favorable Responses:
Numerous clients commend the visual and top quality of the furnishings, keeping in mind that pieces frequently surpass expectations in terms of product and workmanship.
Some evaluations from the company's website emphasize products as "statement-making" and " specifically what I required to pull the room together."
Older evaluations from third-party sites also state positive experiences with item high quality and prompt delivery.
Unfavorable Responses:
More current testimonials on independent websites like Sitejabber and Houzz repaint a less desirable image, with constant issues concerning service, worth, and deceitful advertising.
Usual problems highlighted on Sitejabber and other platforms consist of:
Poor customer service: Consumers report a absence of communication and problem dealing with concerns.
Deceitful practices: There are points out of items being provided as "in stock" when they are not, in addition to a "bait and switch" technique with furniture quality and sales.
Delivering and shipment issues: Lengthy delays, unfinished orders, and damaged things upon arrival are often pointed out.
Difficulty with returns and reimbursements: Consumers have reported considerable challenges in getting refunds or replacements for damaged or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her background is in the company and lawful world, and she acquired the firm with the objective of boosting the on-line furnishings shopping experience. She is additionally a contributor to the company's blog site, where she blogs about interior design fads and pointers. Her leadership is concentrated on curating classic, premium Manhattan Home Design items and changing the firm's online reputation through a much more customer-centric strategy.